{"id":3478,"date":"2025-06-13T15:18:42","date_gmt":"2025-06-13T13:18:42","guid":{"rendered":"https:\/\/tactical-13.com\/?page_id=3478"},"modified":"2025-07-23T08:06:01","modified_gmt":"2025-07-23T06:06:01","slug":"general-terms-and-conditions-of-sale","status":"publish","type":"page","link":"https:\/\/tactical-13.com\/en\/general-terms-and-conditions-of-sale\/","title":{"rendered":"Terms and conditions of sale"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"3478\" class=\"elementor elementor-3478\" data-elementor-settings=\"{&quot;ha_cmc_init_switcher&quot;:&quot;no&quot;}\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5b0233e e-flex e-con-boxed e-con e-parent\" data-id=\"5b0233e\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;jet_parallax_layout_list&quot;:[],&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-0ee8521 e-con-full e-flex e-con e-child\" data-id=\"0ee8521\" data-element_type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[],&quot;background_background&quot;:&quot;slideshow&quot;,&quot;background_slideshow_gallery&quot;:[],&quot;background_slideshow_loop&quot;:&quot;yes&quot;,&quot;background_slideshow_slide_duration&quot;:5000,&quot;background_slideshow_slide_transition&quot;:&quot;fade&quot;,&quot;background_slideshow_transition_duration&quot;:500,&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3a141d8 elementor-widget elementor-widget-heading\" data-id=\"3a141d8\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Terms and conditions of sale<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-c8c861b e-flex e-con-boxed e-con e-parent\" data-id=\"c8c861b\" data-element_type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[],&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f8277e7 elementor-widget elementor-widget-text-editor\" data-id=\"f8277e7\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h3><b>Terms and conditions of sale<br \/><br \/><\/b><\/h3><h4><b>1. Identification of the company<\/b><\/h4><p class=\"p3\">These terms and conditions apply to all sales concluded on the website <span class=\"s2\"><b>www.tactical-13.com<\/b><\/span>edited by :<\/p><p class=\"p4\"><b>Tactical XIII<\/b><b><\/b><\/p><p class=\"p3\">SIRET: 894 760 388 00012<\/p><p class=\"p3\">Email : <a href=\"mailto:contact@tactical-13.com\">contact@tactical-13.com<\/a><br \/><br \/><\/p><hr \/><h4><b>2. Products and prices<\/b><\/h4><p class=\"p3\">The prices displayed on www.tactical-13.com are expressed in euros, including all taxes, but excluding delivery costs.<\/p><p class=\"p3\">Tactical XIII reserves the right to modify its prices at any time. Products will be invoiced on the basis of the prices in force at the time the order is placed.<\/p><p class=\"p3\">The photographs illustrating the products have no contractual value.<br \/><br \/><\/p><hr \/><h4><b>3. Controls<\/b><\/h4><p class=\"p3\">Orders can be placed :<\/p><ul><li><p class=\"p1\">directly at www.tactical-13.com<\/p><\/li><li><p class=\"p1\">or by email to <a href=\"mailto:contact@tactical-13.com\">contact@tactical-13.com<\/a><\/p><\/li><\/ul><p class=\"p3\">All orders will only be taken into account on receipt of full payment (by credit card, bank transfer or other means specified on the site) and subject to availability.<\/p><p class=\"p3\">The customer must provide a full delivery address and a contactable telephone number.<br \/><br \/><\/p><hr \/><h4><b>4. Delivery<\/b><\/h4><p class=\"p3\">Deliveries are made in mainland France and abroad, by Colissimo or another carrier.<\/p><p class=\"p3\">Delivery costs are indicated when the order is placed and vary according to weight and destination.<\/p><p class=\"p3\">Delivery times may vary from <span class=\"s2\"><b>3 to 5 working days<\/b><\/span> depending on the activity.<\/p><p class=\"p3\">Tactical XIII cannot be held responsible for delays or losses attributable to carriers.<\/p><p class=\"p3\">On receipt of the parcel, the customer must check the condition of the product and make any necessary reservations within a period of <span class=\"s2\"><b>48 hours<\/b><\/span>to both the carrier and Tactical XIII.<br \/><br \/><\/p><hr \/><h4><b>5. Right of withdrawal<\/b><\/h4><p class=\"p3\">In accordance with current legislation, the customer has a right of withdrawal of <span class=\"s2\"><b>14 calendar days<\/b><\/span> from receipt of the products.<\/p><p class=\"p3\">Returns are made at the customer's expense, in the original packaging, and the products must not have been used.<\/p><p class=\"p3\">The refund will be made within 14 days of receipt of the returned products.<br \/><br \/><\/p><hr \/><h4><b>6. Guarantee<\/b><\/h4><p class=\"p3\">Tactical XIII guarantees its products against any manufacturing or material defect, for a period in accordance with the legal guarantee.<\/p><p class=\"p3\">The warranty does not cover :<\/p><ul><li><p class=\"p1\">normal wear and tear (tyres, bearings, etc.)<\/p><\/li><li><p class=\"p1\">damage caused by misuse, modification, impact or lack of maintenance<\/p><\/li><li><p class=\"p1\">products purchased second-hand<\/p><\/li><\/ul><p class=\"p3\">The product may be repaired or replaced at Tactical XIII's discretion.<br \/><br \/><\/p><hr \/><h4><b>7. Data protection<\/b><\/h4><p class=\"p3\">Tactical XIII collects and processes its customers' personal data in accordance with the French Data Protection Act of 6 January 1978 and the RGPD.<\/p><p class=\"p3\">Customers have the right to access, modify or delete their personal data by writing to <a href=\"mailto:contact@tactical-13.com\">contact@tactical-13.com<\/a>.<br \/><br \/><\/p><hr \/><h4><b>8. Disputes and applicable law<\/b><\/h4><p class=\"p3\">These GCS are governed by French law.<\/p><p class=\"p3\">In the event of a dispute, the customer is invited to contact Tactical XIII amicably. If this fails, the dispute may be brought before the courts. <span class=\"s2\"><b>Clermont-Ferrand District Court<\/b><\/span>.<\/p><p class=\"p3\">In accordance with Article L612-1 of the French Consumer Code, all consumers have the right to have free recourse to a <span class=\"s2\"><b>consumer ombudsman<\/b><\/span> with a view to resolving the dispute amicably.<\/p><p><em>Terms and conditions updated on 26\/06\/25<\/em><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-1a7c427 e-flex e-con-boxed e-con e-parent\" data-id=\"1a7c427\" data-element_type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[],&quot;background_background&quot;:&quot;classic&quot;,&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-314550d elementor-widget elementor-widget-heading\" data-id=\"314550d\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Here's why our customers love Tactical XIII<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-18107ed e-flex e-con-boxed e-con e-parent\" data-id=\"18107ed\" data-element_type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[],&quot;background_background&quot;:&quot;classic&quot;,&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-c20f1f7 e-con-full e-flex e-con e-child\" data-id=\"c20f1f7\" data-element_type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[],&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-76f4215 elementor-view-default elementor-widget elementor-widget-icon\" data-id=\"76f4215\" data-element_type=\"widget\" data-widget_type=\"icon.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<div class=\"elementor-icon\">\n\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-shipping-fast\" viewbox=\"0 0 640 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M624 352h-16V243.9c0-12.7-5.1-24.9-14.1-33.9L494 110.1c-9-9-21.2-14.1-33.9-14.1H416V48c0-26.5-21.5-48-48-48H112C85.5 0 64 21.5 64 48v48H8c-4.4 0-8 3.6-8 8v16c0 4.4 3.6 8 8 8h272c4.4 0 8 3.6 8 8v16c0 4.4-3.6 8-8 8H40c-4.4 0-8 3.6-8 8v16c0 4.4 3.6 8 8 8h208c4.4 0 8 3.6 8 8v16c0 4.4-3.6 8-8 8H8c-4.4 0-8 3.6-8 8v16c0 4.4 3.6 8 8 8h208c4.4 0 8 3.6 8 8v16c0 4.4-3.6 8-8 8H64v128c0 53 43 96 96 96s96-43 96-96h128c0 53 43 96 96 96s96-43 96-96h48c8.8 0 16-7.2 16-16v-32c0-8.8-7.2-16-16-16zM160 464c-26.5 0-48-21.5-48-48s21.5-48 48-48 48 21.5 48 48-21.5 48-48 48zm320 0c-26.5 0-48-21.5-48-48s21.5-48 48-48 48 21.5 48 48-21.5 48-48 48zm80-208H416V144h44.1l99.9 99.9V256z\"><\/path><\/svg>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-742c498 elementor-widget elementor-widget-heading\" data-id=\"742c498\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Free delivery<br \/>in France<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-61768ac elementor-widget elementor-widget-text-editor\" data-id=\"61768ac\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p class=\"translation-block\"><span style=\"font-weight: 400\">Get your <\/span><b>hiking cart<\/b> <b>and accessories<\/b><span style=\"font-weight: 400\"> delivered in 3 to 5 business days, free of charge \u2014 ready to hit the trail.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-6f56aaf e-con-full e-flex e-con e-child\" data-id=\"6f56aaf\" data-element_type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[],&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-19a2fc2 elementor-view-default elementor-widget elementor-widget-icon\" data-id=\"19a2fc2\" data-element_type=\"widget\" data-widget_type=\"icon.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<div class=\"elementor-icon\">\n\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-award\" viewbox=\"0 0 384 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M97.12 362.63c-8.69-8.69-4.16-6.24-25.12-11.85-9.51-2.55-17.87-7.45-25.43-13.32L1.2 448.7c-4.39 10.77 3.81 22.47 15.43 22.03l52.69-2.01L105.56 507c8 8.44 22.04 5.81 26.43-4.96l52.05-127.62c-10.84 6.04-22.87 9.58-35.31 9.58-19.5 0-37.82-7.59-51.61-21.37zM382.8 448.7l-45.37-111.24c-7.56 5.88-15.92 10.77-25.43 13.32-21.07 5.64-16.45 3.18-25.12 11.85-13.79 13.78-32.12 21.37-51.62 21.37-12.44 0-24.47-3.55-35.31-9.58L252 502.04c4.39 10.77 18.44 13.4 26.43 4.96l36.25-38.28 52.69 2.01c11.62.44 19.82-11.27 15.43-22.03zM263 340c15.28-15.55 17.03-14.21 38.79-20.14 13.89-3.79 24.75-14.84 28.47-28.98 7.48-28.4 5.54-24.97 25.95-45.75 10.17-10.35 14.14-25.44 10.42-39.58-7.47-28.38-7.48-24.42 0-52.83 3.72-14.14-.25-29.23-10.42-39.58-20.41-20.78-18.47-17.36-25.95-45.75-3.72-14.14-14.58-25.19-28.47-28.98-27.88-7.61-24.52-5.62-44.95-26.41-10.17-10.35-25-14.4-38.89-10.61-27.87 7.6-23.98 7.61-51.9 0-13.89-3.79-28.72.25-38.89 10.61-20.41 20.78-17.05 18.8-44.94 26.41-13.89 3.79-24.75 14.84-28.47 28.98-7.47 28.39-5.54 24.97-25.95 45.75-10.17 10.35-14.15 25.44-10.42 39.58 7.47 28.36 7.48 24.4 0 52.82-3.72 14.14.25 29.23 10.42 39.59 20.41 20.78 18.47 17.35 25.95 45.75 3.72 14.14 14.58 25.19 28.47 28.98C104.6 325.96 106.27 325 121 340c13.23 13.47 33.84 15.88 49.74 5.82a39.676 39.676 0 0 1 42.53 0c15.89 10.06 36.5 7.65 49.73-5.82zM97.66 175.96c0-53.03 42.24-96.02 94.34-96.02s94.34 42.99 94.34 96.02-42.24 96.02-94.34 96.02-94.34-42.99-94.34-96.02z\"><\/path><\/svg>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-87ec63e elementor-widget elementor-widget-heading\" data-id=\"87ec63e\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Artisanal quality<br \/>French<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-181ebb0 elementor-widget elementor-widget-text-editor\" data-id=\"181ebb0\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p class=\"translation-block\"><span style=\"font-weight: 400\">Each <\/span><b>Model X-Trek hiking cart<\/b><span style=\"font-weight: 400\"> is hand-assembled in <\/span><b>Auvergne<\/b><span style=\"font-weight: 400\"> using <\/span><b>strong<\/b><span style=\"font-weight: 400\"> and <\/span><b>lightweight<\/b><span style=\"font-weight: 400\"> materials.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-5d71e18 e-con-full e-flex e-con e-child\" data-id=\"5d71e18\" data-element_type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[],&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c8b8d31 elementor-view-default elementor-widget elementor-widget-icon\" data-id=\"c8b8d31\" data-element_type=\"widget\" data-widget_type=\"icon.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<div class=\"elementor-icon\">\n\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-shield-alt\" viewbox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M466.5 83.7l-192-80a48.15 48.15 0 0 0-36.9 0l-192 80C27.7 91.1 16 108.6 16 128c0 198.5 114.5 335.7 221.5 380.3 11.8 4.9 25.1 4.9 36.9 0C360.1 472.6 496 349.3 496 128c0-19.4-11.7-36.9-29.5-44.3zM256.1 446.3l-.1-381 175.9 73.3c-3.3 151.4-82.1 261.1-175.8 307.7z\"><\/path><\/svg>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5402ad8 elementor-widget elementor-widget-heading\" data-id=\"5402ad8\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default translation-block\">Repairable, modular, built to last<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-54362f9 elementor-widget elementor-widget-text-editor\" data-id=\"54362f9\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">Designed with<\/span><b> replaceable parts<\/b><span style=\"font-weight: 400;\"> to last, even during your most <\/span><b>long expeditions<\/b><span style=\"font-weight: 400;\">.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>General terms and conditions of sale General terms and conditions of sale 1. Identification of the company These terms and conditions apply to all sales concluded on the www.tactical-13.com website, published by : Tactical XIII SIRET: 894 760 388 00012 Email: contact@tactical-13.com 2. Products and prices The prices displayed on www.tactical-13.com are in euros and include VAT (all taxes included).<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"footnotes":""},"class_list":["post-3478","page","type-page","status-publish","hentry"],"blocksy_meta":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Conditions g\u00e9n\u00e9rales de vente - TACTICAL XIII<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/tactical-13.com\/en\/general-terms-and-conditions-of-sale\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Conditions g\u00e9n\u00e9rales de vente - TACTICAL XIII\" \/>\n<meta property=\"og:description\" content=\"Conditions g\u00e9n\u00e9rales de vente Conditions G\u00e9n\u00e9rales de Vente 1. Identification de la soci\u00e9t\u00e9 Les pr\u00e9sentes conditions s\u2019appliquent \u00e0 toutes les ventes conclues sur le site www.tactical-13.com, \u00e9dit\u00e9 par : Tactical XIII SIRET : 894 760 388 00012 Email : contact@tactical-13.com 2. 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